It is recommended that vaccines be given a minimum of 14 days before your expected boarding date. To receive the appropriate vaccines, please inform your veterinarian that you plan to board or kennel your dog.
REQUIRED VACCINES
- Rabies
- DA2PP (Distemper/Adenovirus type 2/Parvovirus/Parainfluenza) or similar
- Bordatella (a.k.a. “canine cough”)
- Not required, but strongly recommended, Leptospirosis
- Not required, but strongly recommended, Coronavirus
**The Bordatella vaccine is not a “core” vaccine and is not routinely given. You must notify veterinary staff that you are “boarding” your dog and request the Bordatella vaccine.**
Your vacation is booked, suitcases are packed, the pup is leashed, and kids are piled into the car (if you are a parent), but wait you didn’t grab anything to drop off for the pet boarding!
What “Not” To Pack…
We pride ourselves on being You and Your pets Home away from Home. So all we truly need from you is your pet, their food, leash/harness, collar with tags, and any medications that are taking.
What We Provide…
- Food and water dishes—please do not bring your own from home.
- Bedding: We have a variety of blankets and washable beds on hand. Please do not bring your pet’s bed from home!
- Tennis balls and loads of other washable toys. (washed and dried frequently)
- Two scheduled feedings: 7:00 am and 5:00 pm. Plus Treats!
- One scheduled nap time at 12:00 pm.
- As much indoor and outdoor playtime as they would like. (dependant upon the weather)
- Movies at bedtime with Chey & Monica for the more active dogs. (only dog-approved movies)
- Snuggles and a book with Catherine for those who are shy/anxious.
Being away from your owners, especially for the very first time can be scary for a dog. So we try to make their experience relaxing, loving, and something they hopefully want to visit again.
We all know what it’s like to be scrambling at the last minute trying to find a place where you feel comfortable leaving your furry loved one. Know your plans ahead of time? Great! Check out next year’s Holiday dates and book with us today!
2024 Holiday Season
- New Year’s Day – Monday, January 1st ( Winter Holiday Pricing through January 2nd)
- Memorial Day – Monday, May 27th (Holiday Weekend Pricing May 24th – May 28th)
- Independence Day – Thursday, July 4th (Holiday Weekend Pricing July 3rd – July 8th)
- Labor Day – Monday, September 2nd (Holiday Weekend Pricing August 30th – September 2nd)
- Veterans Day – Monday, November 11th (Holiday Weekend Pricing November 8th to November 11th)
- Thanksgiving Day – Thursday, November 28th (Thanksgiving Holiday Pricing November 27th – December 2nd)
- Christmas Day – Wednesday, December 25th (Winter Holiday Pricing December 24th – January 2nd)
Have a question that hasn’t been answered yet? Fear not, I have more answers!
Things you should know!
2024 Pricing increase:
With a new year rolling in just around the corner and a new website to accompany it, it is time for us to talk prices. As many of you who have been with us for the previous years know, we try our best to keep our cost increases low and continuous so we don’t have to do large price jumps every few years. Our price changes this year are due to the increased minimum wage and additional taxes added to the businesses in Washington state.
This year the following increases will be made:
- Half-day Daycare will be $23 a day.
- Full-day Daycare will be $33 a day.
- Boarding will be increased by $3, bringing our nightly boarding charge up to $45.
Is my booking confirmed?
All bookings must be paid at the time of scheduling/approval to be confirmed. Any unpaid bookings will be given away and you will need to confirm that a spot is available for your pet before showing up at the facility.
The only exception to this rule is those who are booking far in advance (6 months to a year). These bookings will be sent an email reminder 2 months prior, then another a month before to finalize it, and a deadline date by which it needs to be done, or the booking will be canceled and given away.
Do you offer refunds for canceled bookings?
Non-Holiday Bookings:
A full refund is given if you call the office at (509) 470-7500 during regular business hours, 3 business days before the start date of your scheduled booking.
Fees apply to any bookings that are canceled after or during that time frame. If an emergency has transpired, please feel free to reach out anytime at the above number.
Holiday Bookings:
A full refund is given if you call the office at (509) 470-7500 during regular business hours, 7 business days before the start date of your scheduled booking.
Fees apply to any bookings that are canceled after or during that time frame. There no exceptions during Holiday Bookings.
Do you provide direct billing?
For those that have a routine scheduled daycare or boarding with us, we do provide invoices sent directly to your “Parent Portal” which allows you to pay it quickly and effortlessly online.
What happens if I'm late picking up my pet?
Without prior or proper notification of a late time, there is a fee. We do understand when things are out of your control, so please never be afraid to reach out. This is due to the safety risk of having multiple dogs showing up at the same time.
Not all dogs get along. Some are shy, some are extremely excited about being here and that can scare another dog. Which is why they all have their chosen play areas and groups of doggie friends.
So we do ask if you are going to be late, even by just 5 minutes, let us know.
What happens if my pet causes damages to the facility?
If your pet damages part of the facility due to undisclosed behavior you will receive notification of the damage, pictures, and a charge. This means if you state your animal does not spray, and thus they are allotted a furnished suite and they do end up spraying/damaging the area you will receive a cleaning bill.
This can also include digging, tearing, or chewing of furniture. Destroying walls, doors, floors, or gates. (which includes ripping up the carpet).
The charge will be based on the extent of damage that your pet does, which we will do our best to calm. But if unable you will be required to pick them up immediately with no refund.
All required paperwork must be turned in when?
We do require the completion of our Registration Form, Emergency Vet Release Form (with vet records), and Photo Release Form 3 days before your scheduled Meet & Greet.
All paperwork can be found in your Parent Portal along with the date it is required to be completed. (Tasks tab for date) Failure to supply these documents will result in a cancellation.
